AI Agents

AI Agents are smart software components that independently perform actions or provide answers based on your data. They combine generative AI, search technology, and logic to support employees, accelerate processes, and make information more accessible.

An AI Agent is a configurable application of AI that independently performs tasks or answers queries based on internal data and logic. Unlike standard LLM tools (such as ChatGPT), these agents work specifically for your organisation, with data that you manage and control.

Applications include:

• Generate answers based on your own documentation or policies
• Automatic summarisation of long texts
• Classifying incidents or queries based on content
• Suggesting improvements or proposing next steps in workflows

• Information and knowledge sharing
  AI agents that answer questions based on your intranet or policy documents.
• Incident handling
  Automatically categorise, prioritise or group notifications, and provide contextual follow-up actions.
• Document analysis
  Summarise documents, identify deviations or provide an initial risk profile.
• Combining with Search AI or observability
  Make it even more powerful by linking agents to real-time data and logic.

We don't build AI agents from scratch, but on the foundation of your data architecture. By integrating with Elastic, ClickHouse of workflowtools als Tines We ensure an agent that is smart, but also explainable, configurable, and scalable. We always consider privacy, governance, and control. You remain in charge.